Voice
Orion
Every call answered, every conversation logged
Orion runs real spoken conversations at any hour — reviving aged leads, answering policy questions, booking appointments — and hands the call to a licensed human the moment the conversation needs one.
Interactive demo
Watch Orion work a real case.
Step through it one action at a time. Nothing here is a mock-up of a chat window — these are the actual stages of a run, including the checks that happen before anything visible occurs.
Reviving a 47-day-old term life lead
A term life inquiry from seven weeks ago. Three unreturned calls from the human team, then the record went cold in the CRM. Orion picks it up on the aged-lead campaign at 6:40pm local — inside the state calling window, outside staffed hours.
Full transcript & decision trace
The part most vendors don't show you.
The verbatim conversation plus the reasoning trace behind it: rules fired, thresholds crossed, costs incurred, and every decision the agent deliberately refused to make.
What it's for
The problems Orion exists to solve.
Aged leads die in the CRM
Leads older than ten days rarely get called again. The cost of dialing them exceeds the expected value for a human team — but not for an agent.
After-hours demand goes unanswered
A meaningful share of inbound intent arrives outside staffed hours and never returns the next morning.
Call quality is sampled, not measured
Most carriers review a fraction of a percent of calls. Compliance risk is assessed on anecdote.
Capabilities
What it actually does.
Outbound campaigns
Dials aged and net-new lead lists on a schedule, respects DNC and state calling windows, and retries on a decay curve.
Natural conversation
Interruptible, barge-in capable dialogue with sub-400ms turn latency — not an IVR tree.
Appointment booking
Writes directly into producer calendars with confirmation SMS and reminder sequencing.
Qualification and routing
Scores intent live and routes hot conversations to a licensed producer mid-call.
Full-call compliance scoring
Every call transcribed, scored against your disclosure script, and retained for audit.
- Salesforce / HubSpot
- Policy admin
- Twilio / SIP trunks
- Calendar (Google, Outlook)
- Dialer & DNC lists
- State-by-state calling window and DNC enforcement before any dial.
- Licensing check: Orion never quotes or advises in a state without a licensed producer attached.
- Mandatory recording disclosure at the top of every call.
- Immediate warm transfer on any request for a human, complaint, or vulnerability signal.
Human handoff: Warm transfer to a licensed producer in under 20 seconds, with a spoken summary handed to the human before they take the line.
Questions
Straight answers.
Does Orion sound like a robot?
No — it's full-duplex speech with sub-400ms turn latency and barge-in, so callers can interrupt it the way they interrupt a person. It always discloses that it's automated.
Can Orion give quotes or advice?
It can state indicative bands where permitted, but product recommendations are a hard boundary: the call transfers to a licensed producer.
How do you handle DNC and calling windows?
Every dial passes a pre-call check against DNC lists and state-specific calling windows. Failed checks are logged, not dialed.
Keep going
The rest of the roster.
Quark
Sub-second multi-product quoting with rider optimization.
Atlas
Reads the file, runs the risk, books the clean cases.
Kairos
Pays the clean claims fast, escalates the rest in under 90 seconds.
Echo
Predicts churn 60 days out and acts before the lapse.
Sentry
Watches every agent action and builds the audit trail.
Vesta
Closes tier-one service cases instead of deflecting them.
Meridian
Runs the escalation while the human makes the judgment call.
Bedrock
Turns the submittal and RFI log into a schedule early-warning system.
Keystone
Assembles change order entitlement and turns inspections into proposals same day.
Anchor
Calls every foundation inquiry in seconds and books the inspection.
Ridgeline
Plans the inspection and production boards together, and re-plans them when the day breaks.
Slate
Turns inspection notes, photos, and measurements into a priced proposal before the inspector leaves.
Run Orion against your own workflow.
Bring us one process and a number attached to it. We'll tell you whether an agent moves it.