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Evidence & Revenue

Keystone

Most lost change orders were winnable

The evidence existed — in daily reports, photos, texts, and inspection notes — and never reached the record in a usable form. Keystone assembles it into an entitlement package, and does the same for inspection-to-proposal in residential service.

Same day
Proposal delivery after inspection
+19%
Change order recovery rate
4 hrs → 25 min
Entitlement package assembly
Multi-branch
Consistency without a central team

Interactive demo

Watch Keystone work a real case.

Step through it one action at a time. Nothing here is a mock-up of a chat window — these are the actual stages of a run, including the checks that happen before anything visible occurs.

Field mobile + estimating0/7 steps

A residential foundation inspection converted to a signed proposal before the truck leaves

A multi-branch residential structural repair operation. An inspector completes a 70-minute basement assessment: 24 photos, measured wall deflection, moisture readings, and voice notes. The branch's median proposal turnaround is 2.6 days.

Full transcript & decision trace

The part most vendors don't show you.

The verbatim conversation plus the reasoning trace behind it: rules fired, thresholds crossed, costs incurred, and every decision the agent deliberately refused to make.

Unlock the trace

Enter your details and it opens on this page. No spam — we only write when we have something worth saying.

What it's for

The problems Keystone exists to solve.

01

Entitlement is assembled after the argument starts

Packages get built weeks later, from memory and a photo search, when the negotiating position has already hardened.

02

The proposal arrives after the urgency fades

In residential structural and specialty trades, a proposal delivered three days after the inspection competes against a homeowner who has moved on.

03

Every branch does it differently

Scope language, pricing logic, and photo standards vary by branch, so quality tracks whoever trained the inspector.

Capabilities

What it actually does.

Evidence assembly

Pulls daily reports, photos with timestamps and geotags, weather records, RFIs, and field messages into a dated entitlement narrative.

Entitlement scoring

Scores the strength of the record against the contract clauses that govern the claim and names the gaps while they can still be filled.

Same-day proposals

Turns inspection findings, photos, and measurements into a priced, branded scope of work before the inspector leaves the driveway.

Branch consistency

One scope library and one pricing logic across every branch, with local cost factors applied automatically.

Gap alerts in the field

Flags missing photos or measurements while the crew is still on site, not when the package is being written.

Integrations
  • Procore / Autodesk Build
  • Field service & CRM (ServiceTitan, HubSpot)
  • Photo & daily report tools
  • Estimating and price books
  • ERP job cost
Guardrails
  • Keystone never sets final price or signs a customer commitment — proposals are released by a human.
  • No engineering determination: structural recommendations requiring a stamp route to the engineer of record.
  • Evidence is never fabricated or inferred; gaps are reported as gaps.
  • Contractual notices are drafted, never sent automatically.

Human handoff: The project manager or branch manager reviews the assembled package or proposal, adjusts scope and price, and releases it under their own name.

Questions

Straight answers.

Does it replace the estimator?

No. It assembles evidence and drafts the priced scope; the human adjusts and releases. Final price and commitment stay with a person.

Does the crew need a new app?

No. Keystone reads the photo, daily report, and field service tools already in use.

What about work that needs an engineer?

Anything requiring a stamped determination routes to the engineer of record and is excluded from the automated scope.

Related solution

Claims Automation

Explore the solution

Run Keystone against your own workflow.

Bring us one process and a number attached to it. We'll tell you whether an agent moves it.