Freight Exception Automation
Margin lives in the exceptions, not the plan
Load booking, carrier verification, and exception detection run continuously against your TMS — so a reschedule or a double-brokering attempt surfaces in minutes, not after the load is stolen or the chargeback lands.
Exception detection to resolution
Accessorial revenue previously written off
Carrier verification on every tender
The constraints this work removes
Exceptions are discovered too late
A missed pickup or a stalled shipment usually reaches a human only after the shipper calls asking where the load is — well after proactive resolution was possible.
Carrier fraud moves faster than manual vetting
Double-brokering and identity theft on load boards have gotten more sophisticated, and a booking process that checks MC numbers and insurance currency by hand can't keep pace at volume.
Recoverable revenue gets written off
Detention, accessorial, and cargo claims are frequently owed but not pursued, because assembling the evidence costs more staff attention than the claim seems worth.
Capabilities
Exception detection and notification
Shipment status monitored continuously against expected milestones, with structured alerts to the right party the moment a load is at risk.
Carrier verification at tender
MC number history, insurance currency, and behavioral anomaly checks run as a hard gate before a carrier is booked, not a soft signal reviewed after the fact.
Accessorial and claims evidence assembly
Detention, accessorial, and cargo claim documentation compiled automatically so pursuing owed revenue no longer competes with dispatch's attention.
Guardrailed quote and tender response
Continuous responses to shipper tenders inside price-floor rules your desk sets, logged against those rules for audit.
ETA reconciliation
Real telemetry reconciled against appointment windows so ETAs reflect the shipment, not a static estimate.
See it against your own numbers
We start with a diagnostic on your current workflow, then run a parallel-control pilot so the lift is measured, not asserted.
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